For ages 21+

93 bat Responsible Gaming — Safe and Informed Betting

Sports and casino betting can be a form of entertainment, but only when played within limits. 93 bat believes the safety of every player and their family comes first.

For ages 21 and above only

Definition and Limits of Play

Betting is entertainment — not a guaranteed source of income. Every player must keep this fundamental point in mind before registering at 93 bat. When someone repeatedly places bets in hopes of recovering lost money, or finds it difficult to control their betting, it has gone beyond the limits of entertainment.

At 93 bat we believe transparency is the best policy. Reading our Terms and Conditions will give you full details on bonuses, withdrawals, and account use. It is every player's responsibility to follow the rules stated there.

Many people have questions about gambling problems. Answers to common questions about responsible gaming can be found in our FAQ section. For any doubts or queries, contact us 24/7 via live chat or email — support is available in both Bengali and English.

93 bat strictly prohibits account registration for anyone under 21. Family members can contact us to help protect minors.

Self-Limit Setting Tools

93 bat provides several effective tools to help you stay in control of your play. Use them and stay aware.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it can be lowered, but raising it requires a waiting period of a few days.

Deposit Control

Session Time Limit

Decide in advance how much time you will spend in each gaming session. When the set time is up, the account will automatically log out.

Time Control

Self-Exclusion

Activate self-exclusion to keep your account closed for a set period or permanently. You will not be able to log in during this time.

Temporary Break

Loss Limit

Use the option to stop placing bets once you have lost a certain amount. This significantly reduces the risk of large losses.

Loss Cap

Cool-off Period

If you want to take a break from playing for a while, use the Cool-off option. A break of 24 hours to 6 weeks can be taken.

Mental Break

Direct Support

Support Centre

Warning Signs of a Problem

If you notice any of the following signs in yourself or a loved one, take note immediately.

Chasing losses

Placing more bets after a loss in an attempt to win back that money is a clear sign of a problem.

Spending beyond your means

Using money meant for food, rent, or other essential expenses on betting means you have lost control of your betting.

Hiding from family and friends

A tendency to conceal from family or close ones how much time or money is being spent on betting.

Anxiety or depression

Feeling anxious, experiencing mood changes, or feeling depressed after playing or when not playing is a concern.

Betting with borrowed money

Borrowing or taking on debt to place bets is a serious warning sign — seek help immediately if you are in this situation.

Unable to stop

Wanting to stop but being unable to — this is the most important sign. Professional support is the solution in this situation.

Assess Yourself

Read the following questions honestly. If more than two of your answers are "yes", consider seeking support.

This check is for your own awareness only — results are not stored anywhere.

Do I spend more time or money on betting than I planned?

When I lose, do I place more bets to try to win that money back?

Do I feel uncomfortable being honest with family or friends about my betting?

Do I feel anxious or restless when I am not playing?

Have I used money set aside for daily expenses on betting?

If you feel you need help, contact us via 24/7 live chat or email — we are ready to assist in Bengali.

Ways to Get Support

Acknowledging a problem is a sign of strength. It is never too late to ask for help.

93 bat Live Chat

Talk to us directly via chat 24 hours a day, 7 days a week. Support is available in Bengali. Requests for account limits or self-exclusion can also be made here.

24/7 Support

Email Support

Write to us in detail at our support email. Our team responds in both Bengali and English. Your privacy is fully protected.

Private and Secure

Family and Friends

Talk openly with a trusted family member or friend. The support of someone close to you is the greatest help on the road to recovery.

Loved Ones

Professional Counselling

Seek help from a psychologist or counsellor. Mental health services that offer addiction counselling are available at many hospitals and clinics in Bangladesh.

Professional Services

Support Groups

Listen to and share the experiences of others who have been through the same problem. Joining a support group reduces isolation and provides motivation.

Peer Support

Information and Education

Read trusted health information to learn more about gambling addiction. Having the right knowledge makes it easier to protect yourself and your loved ones.

Raising Awareness

93 bat's Commitment

We place the long-term wellbeing of every player above immediate profit. Read our Privacy Policy to understand how your personal information is used and protected on the 93 bat platform. Your trust and safety are our priority.

Some Tips for Safe Betting

Set a budget before every betting session and stick to the decision not to spend beyond it. Remember, no strategy or method guarantees a win — betting is always uncertain.

Do not bet under the influence of alcohol or drugs, or when you are emotionally distressed. Your ability to make decisions is reduced at such times, and the chance of significant losses increases.

Review your betting history regularly. Keeping track of how much time and money you are spending will help you recognise when it is time to stop. This information can easily be viewed from the transaction history in your 93 bat account.

Never treat betting as a way to solve financial problems. Placing bets to repay debt or cover urgent expenses risks making the situation worse.

Keep your password and devices secure so that children or underage family members cannot access your account. Betting is strictly prohibited for anyone under 21.

Questions About Responsible Gaming

Below are answers to some commonly asked questions.

If the self-exclusion is set for a specific period (such as 30 days or 6 months), you may apply via live chat to reactivate your account after that period ends. However, a permanent self-exclusion means the account will not be reopened. Please speak with us before making any decision.

Lowering a deposit limit takes effect immediately. However, raising the limit requires a waiting period of a few days for your protection — this is intentional, to prevent spending more in the heat of the moment.

Any family member can contact us directly via live chat or email. We will assist as much as possible while maintaining confidentiality. Making direct changes to an account on behalf of a third party requires the account holder's consent.

Opening an account under the age of 21 is against 93 bat's rules. Age is verified during identity checks, and if a user is identified as underage, the account will be closed. Any funds held will be settled in accordance with the relevant rules.

Yes, betting addiction — or "gambling disorder" — is a recognised mental health condition. It is associated with a feeling of losing control. Recovery from this condition is possible through professional counselling and social support.

No. While self-exclusion is in effect, a new account cannot be opened using the same identity. This measure is in place for the player's own protection.